The Naviance team is your partner in long-term success. Responsible for the Naviance customer experience, the Naviance Consulting and Support Teams are experienced practitioners and product experts. We are ready to help schools and districts ensure you are able to reach your goals and achieve student success.

Naviance Consulting

Our Naviance Consulting Team are experts in helping schools and districts plan, execute, and foster their Naviance implementation to meet their unique needs and circumstances.

We follow a five-phase methodology: assess, import, configure, deploy, and measure. This step-by-step approach ensures you have all the data and tools you need for your readiness program and your team is ready to use them.

Our consultants have helped thousands of clients create successful implementation plans that achieve their unique goals. Naviance Consulting can also provide your teachers, counselors, principals, and administrators with professional development to achieve mastery of Naviance to drive student success.

Naviance Support

Our Naviance support team is ready to assist you. Naviance clients can access technical support through email, phone, or chat. ‚Äč

Phone: Call us at 866-337-0080 (toll-free) or +1-703-859-7300 (international) to speak with a Naviance expert. Hours are 8:00 a.m. to 7:00 p.m. Eastern Standard Time, Monday through Friday.

Email: Send an email to

Chat: Chat live with a Naviance support team member

Online resources and peer support, including a knowledge base and tutorials, are available 24/7 in the Naviance Help Center.