New York University: Using Starfish to Strategically Increase Student Success Metrics

With more than 50,000 students, New York University (NYU) is the largest private university in the United States. In September 2017, NYU recognized its need to enhance the student experience and improve its already strong retention and graduation rates.

After analyzing student retention and completion data, the NYU team set out to find a technology solution to improve communication, coordination, and the student experience for all. Download the case study to learn more about how NYU launched Starfish and saw:

  • Over 12,000 advising notes entered into Starfish in one semester
  • 35% increase in raised flags (comparing Fall 2017 to Fall 2018)
  •  94% first-year retention rate in Fall 2018 – a record high for the university


Download the Case Study

Topics Higher Ed Student Success and Advising

Student Success & Advising

Achieve 2x increases in your retention rate, exceed graduation rate goals, and set the standard for student success in higher education. Identify and support students who are struggling before it’s too late.

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