Flattening the Curve: Using Case management, Success Networks, and Starfish to build student engagement in our current virtual reality

Are you struggling to find the best solutions and infrastructure to support your student success initiatives?

In this webinar recording we share thought provoking conversation on leveraging starfish technology and outcome data to drive a transition to a stronger engagement model. Now, more than ever, getting our students connected quickly to our institution is critical for our retention and graduation efforts.

We will explore a journey away from a course scheduling, stop in service model to a personalized, case management model and office strategy to change a student culture of “on demand” walk in service to an appointment based, virtual structure. A mathematical model to manage staff workloads, a comprehensive, campus wide success network and outreach efforts will be shared and discussed.


  • Joe Murray, Assistant Dean, University Advising Services, Florida Atlantic University

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Topics Higher Ed

Student Success & Advising

Achieve 2x increases in your retention rate, exceed graduation rate goals, and set the standard for student success in higher education. Identify and support students who are struggling before it’s too late.

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