Retention efforts often are cast with the best of intentions but fall short of long term institutional change due to the siloed nature of higher education. Participants of this session will hear a case study of Ramapo’s implementation and execution of Starfish and how intentionality, collaboration, and closing the loop have increased student success. In the process, Ramapo has learned that using Starfish not only allowed us to better connect with our students, but enabled us to better connect with ourselves. We will review specific examples of how student success metrics have improved as a result of Starfish implementation on our campus and also examples of how student-focused offices have leveraged the technology to create ripple effects that extend campus-wide.

Date: October 18

When: 2PM EDT

Duration: 1 hour

Joseph Connell, Director of Student Success, Ramapo College
Tracey Bender, Student Success Coordinator, Ramapo College 

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