“Implementing Starfish was the beginning of our journey to institutional culture change,” says Thomas Chew, Director of Academic Success Center at SUNY Brockport. After rolling out the platform in 2017, remains a campus fully engaged and focused on student success, academic quality, and high value. To the team at SUNY Brockport, integral characteristics of a campus focused on student success include:
- Asking for help
- Reaching out beyond the campus
- Valuing patience
- Asking for feedback
Download the case study to read tips and tricks from the team at SUNY Brockport for integrating Starfish into campus culture.