“Starfish has been a collective and unifying piece of the student success puzzle for the College at Brockport.” - Thomas Chew, Director of Academic Success Center, SUNY Brockport

To address student success challenges faced by the university, the Academic Success Center (ASC) was established in 2016 "as a collaborative unit to augment and support student success-based initiatives.” This initiative included the team's goal of implementing a retention platform in order to better assist students. As other SUNY insitutions previously designated Starfish as a preferred solution, the team at SUNY Brockport was able to achieve campus buy-in and create a "one stop support shop" with the help of Starfish.

Read the case study to learn how SUNY Brockport racked up early successes, including:

  • 83.8% survey response rate (institution's highest to date)
  • 3,036 midterm GPA flags were automatically raised and followed-up on (over 2x the number in previous years)
  • Over 9% increase in Faculty Engagement in just one year
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