“Starfish provides a universal picture of where any student is at any given moment,” - Angela L. Rios, Director of Advising Services for the Academic Coaching and Transfer Center at Dutchess

Prior to implementing Starfish in Fall 2014, DCC was struggling to provide a comprehensive advising approach to keep students on track for success. Wanting to provide faculty with a clear way to track advisor/student communication, Rios and her team implemented Starfish with the goals of:

  • Establishing a caseload management advising system
  • Tracking outreach to students
  • Following student success actions to measure the outcomes

The advising and academic coaching teams now use Starfish to manage their appointments, flag students with specifi c at-risk factors, such as low midterm GPAs, track specifi c student challenges, and track progress through notes. Dutchess continues to expand their Starfish usage by including more offices across campus in their referral system, and has gained a greater sense of understanding of student success trends on campus.

Download the case study to learn about how DCC tracks student success and uncovers trends with Starfish.

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