The University of Mobile in Mobile, Alabama, is a private Christian institution serving 1,600 students. The university is experiencing an increase in prospective student interest and enrollment. To adequately support students they needed a more efficient Customer Relationship Management (CRM) system.

The university chose Radius by Hobsons because of its user-friendly interface, ease of access, and the ability to move from a paper-based to a digital office. In September of 2015, they went live with Radius for all programs. Moving to Radius has created transparency for management and within the application process.

“We wanted more time-efficient plans and cost-efficient processes and we did get that,” recalls Marie Batson, Associate Vice President of Enrollment Services.

Goals included:

  • Increase overall efficiency and create transparency
  • Empower enrollment counselors
  • Improve and automate outbound communications

Find out how the University of Mobile meets these goals with Radius by downloading the case study.

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