In our Employee Spotlight blog series, you’ll meet Hobsons employees, learn about their background and roles, and discover what they like most about working at Hobsons.

In this interview, we talk with Tyler Tremblay, the first intern hired by Naviance after the company was acquired by Hobsons. Today he is a full-time scrum master in Hobsons’ Arlington, Va., office. In this interview, he talks about how his role as a “servant leader” helps keep his team on track.

What does it mean to be a scrum master at Hobsons?

Hobsons is committed to an agile mindset in development. In my position as a scrum master, I serve my teams and lead them through our immediate work, remove any blockages, track our metrics, and ensure we follow through on our commitments.

My role is all about seeing the impact of the work that we do. Sometimes in software development it can be hard for the team and for me to realize the impact of what we are coding and developing. When a team I work with delivers a new feature that provides students across the globe with meaningful tools for success, it really places context around the work that we do.

Tell us about your education and your career path before arriving at Hobsons.

I joined Hobsons as an intern from American University in 2011. I worked part-time across departments for two years before settling into a full-time quality assurance role. As the first intern working in the Naviance space, I enjoyed playing the "guinea pig" role in testing and thinking through how students may use features we were providing. After college, I stayed with Hobsons and have taken a role in transforming our company into a more agile organization. 

Describe a typical day at the office.

When you're a scrum master across multiple teams, no day is the same. One day I may be removing blockers from my team and others I may be facilitating product releases. I try to provide my teams with as many metrics as I can to make us more agile and responsive. Meetings are always on the calendar and because I’m constantly switching from one project to another, it makes the job interesting and challenging every day.

Why do you choose to work at Hobsons?

I like the balance that Hobsons provides. The combination of creating things that benefit students and educators worldwide while also having a successful business model is really important to me. The folks who work at Hobsons are both passionate about their work and fun. It's a fast-paced, ever-evolving atmosphere.

Hobsons is a strengths-based organization. What is your favorite strength and why?

One of my strengths is communication and in my job it's a key foundation to success. Making sure everyone knows what's happening and providing information to stakeholders is very important. I also have competition as one of my strengths which helps when we are trying to deliver on tight deadlines.

In your time at Hobsons, what are you most proud of?

I'm most proud of the relationships I've built at Hobsons. When someone needs something, I'm often the person to see. I know the organization inside and out and being the go-to person for things is something that I'm really proud of.

What do you enjoy doing outside of work?

I'm a lover of the outdoors. Fishing, hiking, biking and basically anything outside is where I'm most comfortable. I'm a huge car enthusiast as well so attending shows and working on my Mustang are some places where you can always find me. 

What is the best professional advice you’ve received?

Don't be afraid to fail. Failure is how you learn and ultimately succeed.

Interested in learning more about career opportunities at Hobsons? Check out the Careers page on our website. 

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