College & Career Readiness (K-12)
Match & Fit / Admissions
Student Success & Advising
Education Case Studies
In September 2017, NYU recognized its need to enhance the student experience and improve its already strong retention and graduation rates.
Reedley College is a leader among community colleges, and has dealt with increasing state mandates by volunteering for pilot projects to develop strategies, tools, and processes to meet the new requirements.
The first year of college has emerged as a critical barrier to college retention. In fact, nearly one in eight students who start college in any fall term transfer to a different institution by the following fall.
Lamar Institute of Technology (LIT) is a two-year career and technical education institution within the Texas State University System, serving over 7,300 students, around 52% of which are part-time and 52.3% who identify as a minority. LIT is dedicated to providing career and technical skills training that help transform lives and drive economic vitality in the surrounding communities.
With 24 campuses, 100,000 students, and 17,000 faculty and staff , the sheer scale of PSU is striking. 275 baccalaureate degree programs are offered to some 80,000 undergraduate students. As a core principle, Penn State allows and encourages student movement, both from campus to campus and from major to major.
Faced with a declining enrollment and many at-risk students, including 50% of all freshmen students needing remedial coursework in math, NWACC needed a way to closely track students in an eff ort to increase retention and student success. Since implementation in 2011, Starfish has been a key element in NWACC’s student retention efforts.
Florida Atlantic University (FAU) is a public research university in Boca Raton, Florida, with five satellite campuses in nearby cities. Ten distinguished colleges make up the university, which offers more than 170 degree programs. Since undertaking an effort to raise its academic and research standards, FAU’s enrollment has grown to more than 30,000 students.
Lake-Sumter State College (LSSC) was established in 1962 for students in Florida’s Lake and Sumter Counties. It has since grown into a three-campus institution serving over 7,500 students in over 30 degree, certificate and diploma programs.
Wofford College had three strategic motivations for implementing a retention software in Spring 2015. They had just launched a First-Year Experience course that required early alert technology, was going through a strategic visioning process that looked beyond graduation rates to the quality of a student’s experience, and a Quality Enhancement Plan that required a student success team to be built.
Wofford College, established in 1854, is an independent liberal arts college located in Spartanburg, SC. Wofford serves over 1,500 students and boasts one of the highest freshman retention rates among the nation’s liberal arts colleges. At the center of their success is Wofford’s promise that every college employee, regardless of their job or title, puts student success first.
Dutchess CC is one of 30 community colleges within the State University of New York system. DCC serves a wide range of more than 9,000 students, some of who were at the top of their class, and some of who struggled through school. DCC offers the lowest tuition per semester in the state of New York, and is wholly committed to student success.
Syracuse’s varied services not only accommodate individuals with disabilities, but also recognize their potential to excel in both educational and career opportunities. “Accessibility and inclusion are part of the fiber of Syracuse University, and that must carry through to the information and communication technology that we provide to all campus constituents,” said Samuel Scozzafava, VP for Information Technology and CIO.
Prior to implementing Starfish solutions in 2012, UMass Lowell had only limited communication systems to achieve student success. After discovering Starfish at a conference in 2011, UMass Lowell introduced and implemented the solution in Fall 2012. Early adopters quickly discovered it could automate their attendance tracking while reducing the potential for errors.
Syracuse University is a private research university in the heart of New York State, offering a choice of more than 200 majors for 15,000 undergraduates and 7,000 graduate students. The university boasts high graduation and retention rates, including a 69% 4-year graduation rate and 80% 6-year graduation rate for the 2008 student cohort.
Brockport set out to use Starfish solutions in 2017 with the goal of establishing a culture in which students instinctively reach out for assistance and get it quickly and easily in order to achieve the university’s student success goals.
With more than 8,000 students, Brockport describes itself as one of the most engaged campuses in the country, due in large part to their focus on student success.
In order to spark more student-faculty relationships and provide a more collaborative environment for student success, UT Health San Antoniovimplemented Starfish solutions in Fall 2016.
With a large population of at-risk students, instructional administration at Lake Washington Institute of Technology saw a need to develop a more intuitive framework for faculty to build more intentional relationships with students.
Through intentional design of attributes, cohorts, and tracking items, the University of Toledo has re-engineered its process and communication workflows using Starfish’s case management framework, Starfish Connect.
To help success coaches manage multiple students, keep track of documentation, and proactively communicate with students about a potential problem, UT implemented Starfish.
Prior to 2012, Ramapo struggled with a large disconnect between students and staff, which often led to fewer students succeeding in their academics.
Ramapo began a shift in 2010 to create a culture of student success by utilizing Starfish technology. “The effort began with the idea that student success is far more than a singular initiative or the job responsibility of one individual – it is a culture that must permeate a campus in the name of improving the student experience,” said Chris Romano, Vice President for Enrollment Management and Student Affairs.
Almost 50% of Ramapo’s student population are commuter students, while transfers from community colleges continue to increase — two populations that are often associated with lower engagement and retention rates.
The college serves 6,000 students,and is driven by its mission to provide students a strong foundation for a lifetime of achievement.
Carroll Community College chose Starfish to be their partner in implementation and aid student success efforts.
Westfield State University is a four-year public university in Westfield, Massachusetts. Founded in 1839, Westfield State University was the first public college in America without barrier to race, gender, or economic class. Today, Westfield serves over 5,000 undergraduate students, 91% of which receive some type of financial aid assistance.
The University of Montana uses Starfish to help students connect with the right resources to stay focused on achieving their ultimate goal of graduation
The University of Colorado Colorado Springs team used Starfish to drive in-person advising
Guttman Community College, the newest community college in the City University of New York (CUNY), offers an equity-driven, highimpact, guided pathways learning experience to best support its diverse, urban student population.
Northeast Wisconsin Technical College (NWTC) is one of the 16 technical and community colleges in the Wisconsin Technical College System, supporting more than 41,500 students across multiple campuses and regional centers in the Green Bay, WI area. NWTC is an Achieving the Dream Leader College—a national designation awarded to community colleges that commit to improving student success and closing achievement gaps.
Learn how Ramapo College of New Jersey achieved key student success goals using Starfish by Hobsons.
Helena College University of Montana is a public two-year college focused on providing access to lifelong educational opportunities. Central to its mission is enhancing student persistence by aligning student support programs and reducing barriers to access and success.
To retain students, the University of Nebraska-Lincoln (UNL) had to transform the advising culture. A committee of faculty, staff, and academic leaders chose the Starfish by Hobsons platform because of its early warning system and easy user interface.
Youngstown State University (YSU) needed a user-friendly online system with the ability for all stakeholders to access the same information in a central place. The system needed to complement their academic support procedures. YSU chose Starfish by Hobsons and it went live in 2012.
The University of Illinois Springfield (UIS) is a public university serving more than 5,000 students in 23 undergraduate programs. Formerly an upper-division campus, the institution opened its doors to freshmen and sophomores for the first time in 2001.