Intersect’s support team is available via email, phone, and live trainings to help with topics like:

  • Establishing Advanced Awareness Best Practices
  • Exporting via SFTP
  • Setting up and maintaining your Naviance College Profile
  • Maximizing RepVisits and Events
  • Assist with a multitude of Intersect support items
  • Managing your account

Weekly Trainings

Take advantage of our support knowledge base by attending our weekly live training. Trainings are held twice a week.



  • March: Engaging Best-Fit Students with Connection/Advanced Awareness
  • April: Managing your Naviance College Profile & Preparing for Scholarship Updates
  • July: Maximizing RepVisits
  • August: Maximizing RepVisits
  • September: Managing your College Events & Managing Scholarships
  • October: Engaging Best-Fit Students with Connection/Advanced Awareness

For additional information, please visit our Help Center:

1. Make sure you are logged into your account.
2. In the upper right corner, click the question mark and select “Help Center.”

If you need further assistance, please reach out to us.


How to Contact Support


Phone: 1.866.782.7035 option #2


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