Ask us about our education solutions

Call Us

For all general inquiries, call us at
800.927.8439 (toll-free) or
+1.513.891.5444 (international).


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Here for you

K-12

Phone:
866.337.0080 (toll-free)
+1.703.859.7300 (international)
M-F 8:00 a.m. — 7:00 p.m. ET (excluding holidays)
Email:
support@naviance.com
Note: Hobsons does not offer direct support to students and families. If you are a student or parent, please contact the school or organization that delivers your service for further assistance.

Higher Ed

Phone:
800.927.8439 (toll-free)
M-F 8:00 a.m. — 8:00 p.m. ET (excluding holidays)
Email:
clientsupport@hobsons.com

Starfish clients

Phone:
866-782-7035

Email:
starfishsupport@hobsons.com
 

Online Applicants & Recommendations Providers

Online:
Application Support
October 1 — March 31: 8:00 a.m. — 8:00 p.m. ET on weekdays and
8:00 a.m. to 5:00 p.m. ET on weekends (excluding holidays)
April 1 - September 30: 8:00 a.m. — 6:00 p.m. ET on weekdays (excluing holidays)
Note: If you have questions about the admissions process or procedures, please contact the relevant institution.

National Transcript Center (NTC) Clients

Phone:
877.235.9724 (toll-free)
M-F 8:00 a.m. — 7:00 p.m. ET (excluding holidays)
Email:
support-ntc@hobsons.com
Community Support

Join one of our user communities to find help articles and forums about our products.

Naviance Network

Hobsons Compass


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Hobsons

Office Locations

North America

Cincinnati (Global Headquarters)
50 E-Business Way, Suite 300
Cincinnati, OH 45241
+1.513.891.5444
Washington D.C.
3033 Wilson Boulevard, Suite 500
Arlington, VA 22201
+1.703.234.5910
Oakland
1000 Broadway, Suite 350
Oakland, CA 94607
+1.510.251.8703
Portland - Vancouver
201 Park Plaza Drive, Suite 295
Vancouver, WA 98684
+1.513.891.5444

Asia-Pacific and Australia

Melbourne
Level 2, 452 Flinders Street
Melbourne, VIC 3000
+613 9627 4899
Sydney
Unit 14, 538 Gardeners Road
Alexandria, New South Wales 2015
+61 2 8313 2700
New Delhi
402-409, 4th Fl, Square 1
Saket District Centre
New Delhi, India, 110017
+91 11 4308 8800
Kuala Lumpur
Level 5-Unit 1, Block D (4),
Menrara TH Sentral Tower,
Plaza Sentral, Jalan Stesen Sentral 5,
50470 Kuala Lumpur
+60 3 2271 9000

Europe, Middle-East, and Africa

London
44 Featherstone Street
London EC1Y 8RN
+44 (0)207 250 6600