Client Solutions Intern

Cincinnati, OH, United States

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Hobsons connects learning to life by matching students to opportunity across a lifetime of education decisions. Nearly 60% of first-year college students find they aren’t prepared for college, despite being technically eligible for it. Employers are also finding that students are not being properly prepared for the workforce in key areas. We aim to change that by delivering college and career readiness solutions that help bridge the gap between college access and completion by engaging students throughout their educational journey.

 

Client Solutions Intern

 

Job Summary

The Starfish Client Solutions Specialist (CSS) team is the bridge between our clients and numerous teams within the Higher Education division at Hobsons. The Starfish Client Solutions Intern will work in a team environment alongside the CSS team members. This individual will gain perspective on providing quality service to clients and manage multiple projects including a documentation repository and intranet set up. 

 

 

This position will be located in: Cincinnati, OH (Sharonville OH)

 

 

Essential Functions/Responsibilities

  • Assist Director of Support services in updating documentation repository
  • Complete task work as assigned by CSS team tied to client deliverables
  • Re-haul Starfish Support intranet page to better organize documentation and layout
  • Project work as assigned

 

 

Minimum Qualifications

  • Excellent written and verbal communication skills both over the phone and in-person required
  • Must be organized, flexible and adaptable, able to multi task, and a quick learner
  • Currently enrolled or recently graduated from a 4-year degree program is required
  • Must have availability for 35 hours/week
  • Must be able to travel to and from the office on your own accord

 

Our employees are a direct reflection of our business. Diverse and talented, we are passionate about the power of education and proactive in seeking new challenges and innovations.

But the most exciting part of Hobsons is where we are headed. We believe the biggest ideas are yet to come. We are well positioned for the future with a growing workforce, international expansion, increasing revenue, creative thinking and new opportunities.

We actively foster a corporate culture that rewards employee excellence and encourages community service. 

To view our comprehensive list of total rewards benefits, please visit www.hobsons.com/careers/why-work-here.  To learn more about Hobsons, and our products: Naviance, Intersect, and Starfish, visit our corporate web site at www.hobsons.com and follow us on LinkedIn, Facebook and Twitter.

 

Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

 

Note: U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

 

Hobsons is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

 

 

 

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