College & Career Readiness (K-12)
Match & Fit / Admissions
Student Success & Advising
Education Case Studies
Mark Ingarfield, the Team Leader for the university’s Centralised Enquiries and Applicant Response Service [CEARS) had noticed that prospective students were dropping out of the enquiry process at an early stage. Although application numbers were on a par with those of the university’s main competitors he was concerned that quality applicants might be lost.
The University of Liverpool needed to boost conversion rates and reduce the administrative burden on its recruitment team. They turned to Hobsons’ CRM to help streamline their processes and enhance their relationships with students.
Higher education institutions face rising pressure to deliver exceptional student experiences and successful student outcomes. A common approach to providing personalised welfare support includes investment in personal and academic tutoring programmes. Unfortunately, student engagement in these programmes can be hindered by cumbersome appointment scheduling, inefficient processes, unmonitored participation, and limited access to centralised data.
The use of VIP Page and e-mail campaign has revolutionised how the university communicates to prospective students and Hobsons’ CRM use eliminated manual processes and automated instead.
With around 25,000 students from 80 different countries, Birmingham City University (BCU) is one of the largest universities in the UK. Offering over 350 courses from foundation to postgraduate level, the University’s excellent links with industry influence teaching giving students the skills and experience employers want; it is in the UK top 30 for placing students in graduate level work.
Studies show that parent involvement in a student’s education can be one of the biggest factors affecting success during and after high school. And while critically important, schools often struggle to get parents involved. Limited staff time, a lack of resources to provide parents, or uncertainty about how to engage families are just a few contributing factors. One district in Connecticut, however, has seen success in fostering collaboration and engaging parents using the college and career planning and scholarship search tools included in Naviance.
When Colorado enacted a requirement in 2009 that required all students in grades 9-12 to create and manage an Individual Career & Academic Plan (ICAP), Jeffco turned to Naviance – a one-stop solution that brings all the pieces of an effective college and career readiness program together.
Before implementing Naviance, Boothbay had a 52% college application rate. Through the use of Naviance’s college search and application tools, they saw an increase to 94% of seniors applying to college, an 80% increase in one year.
Since implementing Naviance, Adams 12 increased its graduation rate by 12%, and data collected through Naviance helped the district justify spending to restore counseling positions that had been lost due to budget cuts.
Seven Lakes High School in Katy, Texas has over 3,400 students and nearly 1,500 of them participate in Spartans Out Serving or “SOS,” a voluntary community service club. Community service is deeply ingrained into the school’s culture. Over half of the student body participates in SOS and this year, almost 800 students met their service goals. For seniors, that means 60 hours of effort is rewarded with coveted white cords at graduation.
Like most schools, High Tech High in San Diego is under an enormous burden to submit transcripts and other forms to colleges as its seniors navigate the application process each year. Before going digital, the counseling office relied on the only method it had: mailing paper packets filled with transcripts, school profiles, and teacher recommendations. High Tech High also printed and mailed a second or third round of transcripts, translating into countless hours of staff time and thousands of dollars in postage and supplies.