Monica Morrell
Senior Vice President Customer Experience

Monica Morrell

Monica Morrell leads professional services and account management for Hobsons’ Advising and Admissions business, overseeing client implementation, product documentation and user training, technical client support, and account management.  

Previously, Monica was vice president of professional services for the former K-12 division of Hobsons, where she managed a team responsible for successful implementation and usage of Naviance Succeed for all clients.

Prior to Hobsons, Monica held various leadership positions within the professional services unit of MicroStrategy. Her most recent position was vice president of Worldwide Education Services, a role in which she was responsible for sales and delivery of the company’s extensive global training offerings.

Monica earned a bachelor’s degree, summa cum laude, from James Madison University.