Service Center™
Hobsons' Service Center is a contact center for management of international student inquiries. Staffed by a team of dedicated account managers trained in recruitment best practices, Service Center is designed to improve a prospective international student's experience, and drive conversion from inquiry to enrollment, while generating previously unavailable market intelligence to guide your strategic decisions.
Participating universities receive valuable feedback on their own student funnel, as well as market intelligence to improve future recruitment strategies. Hobsons is also able to offer targeted communication campaigns to complement faculty tours, fair attendance or alumni events. With successful Hobsons Service Centers in Australia and the UK, Hobsons has proven the Service Center model to be successful all over the world.
The Benefits of the Service Center:
- Your school receives a dedicated account manager that is educated not only on admissions best practices, but also every singular aspect about your school. Any type of inquiry that an international student might have, our account managers are well-versed on your school and its recruitment strategy.
- Designed to improve yield, promote diversity, and gain insight into student decision factors, Hobsons'' offer management from Service Center provides proactive follow-up with students that have received offers, but have yet to enroll.
