Cookies | Hobsons

1. How to control and delete cookies
2. List of the Hobsons CRM Suite page names containing cookies for Hobsons
3. List of the Hobsons CRM Suite cookies for Hobsons

1. How to control and delete cookies
Hobsons will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by Hobsons Plc, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please be aware that restricting cookies may impact the functionality of the Hobsons’ websites.

2. List of the Hobsons CRM Suite page names containing cookies for Hobsons

Hobsons Page Name	What is this?	Information/Data Collected
Interest Page	This is the Interest Page or data capture page. It is a Hobsons hosted page designed for the collection of data from enquirers.	A source code is collected which indicate the Interest Page the students contact record was created by. If there are any changes to this, this is reflected in a current source code. All data collected on the Interest Pages is securely transmitted to the associated Connect Database. Above and beyond this we do not collect web traffic data, unless a university requests tracking such as Google Analytics to be added.
Edit Profile Page	This page is essentially the completed interest page used to collect the contacts data. From here they will be able to see their previous data entries and make any updates. The university can decide which of these shows here in order to protect data already captured. There is an Edit Profile Page for every interest page listed.	As above
VIP Page	This is the VIP or portal pages that the student uses to access enquirer and applicant information which is personalised, timely and relevant to the data collected via the Interest Pages and or the application.	In order that the university can track traffic to the VIP Page we provide the following VIP Results; Total Visits Active Visitors (this means has logged in) Engaged Visitors (this means has logged in and clicked on a link) Average Login Time Average Clicks Per Visit
AY Application Log in	This is the AY Application Log in or screen that the student uses to access their application. They will use this when for their first and any subsequent visits as they work toward submission of their application. They can also use this screen to access the status of their application, If the university utilizes this functionality.

3. List of the Hobsons CRM Suite cookies for Hobsons

Connect Cookies

Cookie	Name	Purpose
Essential site cookie	BIGip	This cookie maintains a hashlist of the client and servers so sticky sessions can be used. This is based on the session that you are related to and could be VIP, admin, etc. This cookie is deleted when you close your browser.
Essential site cookie	ASP.NET_SessionId	This cookie maintains information from page to page about the user options. This cookie is deleted when you close your browser.
Essential site cookie	Connect.ASPXAUTH	This cookie is created when the user logs into the application and is maintained throughout the session and is related to security of the system. If the cookie doesn't exist, the application will react as though the user is not logged in. This cookie is deleted when you close your browser.
Essential site cookie	UserSession	This cookie is created when the user logs into the application and is used by our static secure resources site (i.e. help, training materials, etc.) to determine whether a user has access to that site. If the cookie is present, the user is granted access. The GUID in the cookie may be used in the future by the secure resources site to track the user, but is currently unused. This cookie is deleted when you close your browser.
Essential site cookie (Global SSO clients only)	Connect.Sso	This cookie is created by Connect when a user logs into the Global SSO portal and is redirected to Connect. It is used to relate the Connect user’s session back to a Global SSO session and to keep alive the Global SSO session throughout the user’s activity in Connect. If the cookie doesn’t exist, the application will react as though the user is not logged in. This cookie is deleted when you close your browser.
Essential site cookie (Global SSO clients only)	{clientName}SsoSessionId	This cookie is created when a user logs into the Global SSO portal. Used by the Global SSO application to determine a user’s session and is maintained throughout that session. If the cookie doesn’t exist, a user will not be able to use the Global SSO application to jump from Connect to AY and vice versa and will be logged out when attempting to do so without the cookie. This cookie is deleted when you close your browser.

AY Cookies

Cookie	Name	Purpose
Essential Application site cookie	BIGip	This cookie maintains a hashlist of the client and servers so sticky sessions can be used. This is based on the session that you are related to. This cookie is deleted when you close your browser.
Internal reporting cookie for App and WebCenter	C-N	Inserted by F5 to allow cluster based load report in Coradiant.
Auto-generated cookie for both App and WebCenter	ASPSESSIONID	This is a session cookie which keeps ASP session id. This cookie is deleted when browser is closed.