NTC Training Resources
National Transcript Center offers eleven standard self-paced training modules to guide learners through the processes for managing transcripts and records with NTC. Click on each link to launch the training modules.
Module 1 - Sending a Transcript
Learn how to log in to the system, send a record/transcript, review the home page, edit your profile, and access online help.
Module 2 - Sending Multiple Transcripts
Learn how to send multiple records/transcripts, upload a transcript legend, add attachments to records/transcripts, and search the database using wildcards.
Module 3 - Requesting a Transcript
Learn how to request a record/transcript.
Module 4 - Receiving a Transcript Request
Learn how to receive and respond to a request for a record/transcript.
Module 5 - Accepting a Record K-12
Learn how to accept a record sent to a K-12 institution, manage, and download received records.
Module 6 - Receiving Transcripts for Higher Ed
Learn how to accept a transcript sent to a post-secondary institution and manage and download received transcripts.
Module 7 - Student Ordering and Fulfillment
Learn how students/parents use and fulfill orders placed on OrderaTranscript.com.
Module 8 - Partner User Process
Learn how to use the system as a partner user.
Module 9 - Batch PDF Upload Training
Learn how to upload PDF records and transcripts in batch; and find and fill out the Batch Upload template.
Module 10 - Transcript Archive
Learn how a transcript is placed into the archives manually, by deletion, or automatically, and how archived transcript orders are fulfilled.
Module 11 - NTC Account Manager Training
Learn the process for creating, maintaining, and deleting user accounts within NTC, as well as how to upload and extract from a participating SIS vendor into NTC.
Module 11 (ITC) - NTC Iowa Account Manager Training
Iowa account managers can learn the process for creating, maintaining and deleting user accounts within NTC, as well as how to upload an extract from a participating SIS vendor into NTC.
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