National Transcript Center (NTC) Clients

State Education Agencies, K-12 Clients, Colleges & Universities, and Parents & Students can receive support using one of the options listed below.


1. SPEAK TO AN EXPERT

To reach our support team by phone, please call 1-877-235-9724 and select OPTION 2 from the menu so you can be directed to the appropriate support specialist.


2. SEND AN E-MAIL

If you prefer e-mail, please send your inquiry to Support Services. Be sure to include all relevant information so we can assist you as quickly as possible.

E-mail Support Services


Hours of Operation

We provide support for National Transcript Center clients during the following hours:

  • 8:00 a.m. – 7:00 p.m. ET on weekdays (excluding holidays)