National Transcript Center (NTC) Clients
State Education Agencies, K-12 Clients, Colleges & Universities, and Parents & Students can receive support using one of the options listed below.
1. SPEAK TO AN EXPERT
To reach our support team by phone, please call 1-877-235-9724 and select OPTION 2 from the menu so you can be directed to the appropriate support specialist.
2. SEND AN E-MAIL
If you prefer e-mail, please send your inquiry to Support Services. Be sure to include all relevant information so we can assist you as quickly as possible.
Hours of Operation
We provide support for National Transcript Center clients during the following hours:
- 8:00 a.m. – 7:00 p.m. ET on weekdays (excluding holidays)